Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 General Inquiries

Not sure which department to choose? Ask your general questions here, and we'll guide you to the right place.

 Game Hosting Support

Get technical support for your game server. We can help with setup, mod/plugin installation, performance issues, crashes, or any in-game server problems.

 VPS Hosting Support

Need help with your VPS? We assist with operating system setup, SSH access, reboots, firewall issues, and performance troubleshooting.

 Web Hosting Support

For help with cPanel, email accounts, FTP, domains, website errors, DNS settings, and CMS like WordPress.

 Sales & Pre-Sales Questions

Have questions before ordering? Need help choosing the right plan? Ask us anything about packages, pricing, or available features.

 Billing & Payments

Need help with invoices, payment methods, refunds, cancellations, or billing cycles? We're here to assist.

 Abuse Reports

Report spam, phishing, malware, network abuse, or violations of our Terms of Service. We take abuse seriously and investigate every case.

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